American-dish-service Vision C3 User Manual

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Satellite Television
KVHTracVision
®
C3
owner’s manual
Installation Instructions
User’s Guide
Technical Manual
A Guide to TracVision C3
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Summary of Contents

Page 1 - KVHTracVision

Satellite TelevisionKVHTracVision® C3owner’s manual• Installation Instructions• User’s Guide• Technical ManualA Guide to TracVision C3

Page 2 - Manual Addendum

1 Introduction1.1 Digital Satellite TelevisionYour new TracVision C3 satellite antenna is fully compatible withthe Digital Video Broadcasting (DVB) sa

Page 3 - 5.3 Replaceable Parts

1.2 TracVision C3 System OverviewYour KVH TracVision C3 employs a state-of-the-art activelystabilized antenna system. Once the satellite is acquired,

Page 4

1.2.1 TracVision C3 ComponentsThe antenna unit includes the antenna positioning mechanism,signal front end, power supply, and control elements. Thesee

Page 5 - Congratulations!

1.2.2 Integrated Receiver Decoder (IRD)The IRD (purchased separately) receives satellite signals from theantenna unit for signal processing and channe

Page 6

1.3.1 Additional Materials Required forTracVision C3 UseTo make full use of your new TracVision C3 and receive satelliteTV aboard your vessel, you wil

Page 7 - Table of Contents

2-1Installation54-0159 Rev. G2 InstallationTracVision C3 is designed for simple installation and setup. Justfollow these easy steps:Step Refer to Sect

Page 8

2-2A Guide to TracVision C3Kitpack ContentsTable 2-2 lists the materials provided in the kitpack.Part Qty. KVH Part No.Tie-wraps 5 22-00131⁄4"-20

Page 9

2-3Installation54-0159 Rev. G• The antenna unit should not be too high off thewater (a height above the waterline no more thanhalf the vessel length).

Page 10 - 1 Introduction

2-4A Guide to TracVision C32.2 Mounting the Antenna UnitThe following instructions will result in a secure, effectiveinstallation and trouble-free ope

Page 11 - TracVision Antenna

2-5Installation54-0159 Rev. G5. While the antenna unit is in place, mark a locationon the deck for the 3⁄4" (19 mm) cable access hole topermit co

Page 12

54-0159 Addendum to Rev. GTracVision C3 Owner’sManual Addendum(ECO #s 6138, 6356, 6580, 6643)The following information applies to Revision G of the Tr

Page 13 - TracVision C3

2-6A Guide to TracVision C311.Reposition the mounting plate over the drilledmounting holes, lining up the the mounting plateholes with the holes in th

Page 14 - TracVision C3 Use

2-7Installation54-0159 Rev. G14. At each hole, place a 1⁄4" flat washer on a 1⁄4"-20 x 3" bolt (from the kitpack) and insert it intothe

Page 15 - 2 Installation

2-8A Guide to TracVision C317. Place the radome onto the baseplate (labels facingthe sides of the vessel) and secure in place usingthe 8 pan head scre

Page 16 - Kitpack Contents

2-9Installation54-0159 Rev. G2.3 Connecting System ComponentsThe following sections provide instructions for properly wiringthe antenna unit to belowd

Page 17 - Radar Concerns

2-10A Guide to TracVision C32.3.1 Connecting the Antenna Data/PowerCable 1. Connect one end of the antenna data/power cableto the antenna’s data/power

Page 18 - Centerline

2-11Installation54-0159 Rev. G2.3.2 Connecting to Vessel PowerRecommended Power WiringShort circuits may result in severe electrical shock or burns. T

Page 19 - 54-0159 Rev. G

2-12A Guide to TracVision C32.3.3 Connecting the IRD Ground WireAgrounding wire (Cable #32-0583-50) has been provided toconnect your IRD to a suitable

Page 20 - Installation Bolt and Washer

2-13Installation54-0159 Rev. G2.3.5 Connecting the Antenna RF Signal Cable to the IRD1. Route an RF cable up through the deck’s cableaccess hole.2. Co

Page 21 - 4" flat washer on a

2.3.5.2 Connecting Three or More IRDs andTVs (North American Systems Only)To install three or more IRD/TV pairs, an active multiswitch(Channel Master

Page 22 - 16"

Installing More than One MultiswitchIf there is a need for more than four IRDs, it is possible to carry out a multiple multiswitch installation, as il

Page 23 - Locating the Switchplate

5.3 Replaceable PartsTable 5-1 has been updated to show the new part numbers for thedata/power cable, RF cable, and the RF PCB.Part Name Part NumberBa

Page 24 - Data/Power

2.5 Selecting the Active SatelliteAs noted previously, TracVision C3 can track a variety of DVB-compatible and DSS (DIRECTV) satellites. The system co

Page 25 - Recommended Power Wiring

The satellites listed in TracVision C3’s preprogrammed satellitelibrary will be sufficient for most users. However, if you wish toinstall one or two u

Page 26

3. Apply power to the TracVision C3 system andallow the system to complete full initialization.Data should be scrolling on the PC display toidentify a

Page 27 - (North American Systems Only)

For example, to assign Astra 2S and Hotbird for your satellitepair, and to track Astra 2S, you would enter the following data:SATINSTALL,ASTRA2S,HOTBI

Page 28 - TracVision RF Connectors

Entering User-defined Satellite DataOnce the link between the PC and the TracVision C3 isestablished as described in Section 2.5, “Selecting the Activ

Page 29 - 2.4 Activating the IRD

This information has to be entered for each of the fourtransponder categories:• vertical high • vertical low• horizontal high • horizontal lowor• righ

Page 30

An Example of Configuring a User-defined Satellite (Europe)The following is an example of configuring the fictionalYOURSAT 101 as the USER1 configured

Page 31

An Example of Configuring a User-defined Satellite (N. America)The following is an example of configuring the fictionalYOURSAT 101 as the USER1 config

Page 32 - ZAP<cr> to

2.6 Setting the Skew Angle(European Systems Only)The Antenna LNB skew angle must be adjusted to optimizechannel reception. Refer to your satellite ser

Page 33

2. Open the terminal emulation software andestablish the following settings:•9600 baud• no parity•8 data bits•1 start bit•1 stop bit• no flow control3

Page 34

54-0159 Addendum to Rev. GTracVision C3 Owner’sManual Addendum(ECO #6138)The following information applies to Revision G of the TracVision C3 Owner’s

Page 35 - @DEBUGOFF

2.8 Changing Geographic LocationIf you move from Europe to the U.S., or from the U.S. to Europe,you will need to modify your TracVision C3 system to r

Page 36

3 Using Your TracVision C3For TracVision C3 to receive the satellite signals, the antennamust have a clear line of sight to the satellite. If you only

Page 37

3. Avoid turning the vessel for 60 seconds afterturning on the antenna to allow the antenna gyroto initialize properly.3.2 Changing Channels andSwitch

Page 38 - 2.7 Checking Out the System

3.2.2 Using the TV/SAT Switch to SwitchBetween Satellites - OptionalIf you are a DISH 500 customer, or you’re unable to switchbetween satellites using

Page 39

Using the TV/SAT SwitchThe TV/SAT Switch is very easy to use. All operations arecontrolled through the single Select button. To select the second sate

Page 40 - Replace the IRD

2. Open the terminal emulation software andestablish the following settings:•9600 baud• no parity•8 data bits•1 start bit•1 stop bit• no flow control3

Page 41 - 3 Using Your TracVision C3

KVH recognizes that some customers may not want to takeadvantage of this convenient feature. In this case, it is possible todisable Sleep Mode using a

Page 42 - Between Satellites

4TroubleshootingThe troubleshooting matrix shown in Table 4-1 identifies sometrouble symptoms, their possible causes, and references totroubleshooting

Page 43 - Between Satellites - Optional

4.1.1 Blown Fuse or Improper WiringIf the antenna unit is installed but entirely non-responsive, thereare two key factors to check as part of the trou

Page 44 - Using the TV/SAT Switch

4.1.4 Satellite Signal BlockedSatellite signals can be blocked or degraded by building, trees,other vessels, or equipment on the vessel itself. Refer

Page 45 - @L,B<cr>

Congratulations!You have selected one of the most advanced satellite trackingsystems available today. KVH®Industries’ TracVision®C3 isdesigned for use

Page 46 - 3.4 Internet Access

4.1.8 Incorrect or Loose RF ConnectorsAs part of preventive maintenance (described in Section 5,“Maintenance”) KVH recommends checking the antenna uni

Page 47 - 4Troubleshooting

4.3 Antenna Gyro and LNB FaultsSection 5, “Maintenance,” provides detailed instructions forauthorized service personnel who may be required to replace

Page 48

4.5 Maintenance Port ParserCommandsTracVision C3 system parser commands are detailed in Appendix E.4-6A Guide to TracVision C3

Page 49 - 4.1.7 Radar Interference

5-1Maintenance54-0159 Rev. G5 Maintenance5.1 Warranty/Service InformationFor information on KVH warranty, repair, and liability policies,please refer

Page 50 - 4.2 IRD Troubleshooting

5-2A Guide to TracVision C35.3 Replaceable PartsTracVision C3 has been designed with durability and lowmaintenance in mind. If you experience an opera

Page 51 - 4.4 Computer Diagnostics

5-3Maintenance54-0159 Rev. G5.4 Field Replaceable UnitProceduresThe following subsections provide detailed procedures forrepairing or swapping out fie

Page 52 - Commands

5-4A Guide to TracVision C3Locking Nutsand WashersAntenna GyroAntenna Gyro CableReflector BracketWing Screwand WasherLNB ClampEuropeanAntenna GyroGask

Page 53 - 5 Maintenance

5-5Maintenance54-0159 Rev. G5.4.1 PCB Removal and ReplacementEstimated Time to Repair: 1⁄2 hourThe microprocessor PCB assembly is protected by a cover

Page 54

5-6A Guide to TracVision C37. The PCB is mounted to the rotating plate with 9 pan head screws. Remove the screws and PCB.8. Reverse this process to in

Page 55 - Procedures

5-7Maintenance54-0159 Rev. G5. Remove the 4 standoffs – Fig. 5-1. Remove the RFDetector PCB from the rotating plate.6. Installation of the replacement

Page 56 - Antenna Assembly

TracVision®, KVH®, and TracNet™ are trademarks of KVH Industries, Inc.DIRECTV®is an official trademark of DIRECTV, Inc.,a unit of GM Hughes Electronic

Page 57 - Estimated Time to Repair:

5-8A Guide to TracVision C3Antenna Gyro Calibration1. Connect a PC to the communications port asdescribed in Section 4.4, “Computer Diagnostics.”2. Ty

Page 58 - 5.4.2 RF Detector/DVB Decoder

5.5 Preparation for ShipmentIf it is necessary to repack the antenna unit for shipment, theshipping restraints removed during installation must berepl

Page 59 - 5.4.3 Antenna Gyro Assembly

Appendix ASystem SpecificationsPhysical CharacteristicsPower 11-16 volts DC @ 2.5 amps nominal,3.5 amps peakDimensions/Weight 32" (81 cm) wide x

Page 60 - 5.4.4 Antenna LNB Replacement

Appendix BComprehensive TracVision C3System Wiring DiagramThe wiring diagram is presented on the following page.B-1Comprehensive TracVision C3 System

Page 62 - System Specifications

Appendix CSwitchplate TemplateC-1Switchplate Template54-0159 Rev. G3.82"(97 mm).32" (8 mm)2.36"(60 mm).16" (4 mm)3.19"(81 mm)

Page 63 - System Wiring Diagram

Appendix DStartup Data SequenceThe data on the following pages presents a standard startup datasequence registered by the TracVision C3. This sequence

Page 64

*** Limit Switch Search ***RATE BIAS: PASS------------------------------------PASS is expectedSearching for DSS_101, Threshold = 1000RF: S,A,H,U,V+POS

Page 65 - Panel Cutout

Appendix EMaintenance Port Parser CommandsTracVision C3 system parser commands are parsed when thesystem receives an ASCII carriage return (Hex 0D). A

Page 66 - Startup Data Sequence

Calibrate GyroFunction: performs azimuth and elevation calibration Command: CALGYROArgument: noneResponse: echoes command and calibrates gyroFind Skew

Page 67

Table of Contents1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11.1 Digital Satellite Television . . . . . . . . . .

Page 68 - STATUS or HELP

Elevation AngleFunction: commands a manual elevation angle that themechanism moves toCommand: EL,xxx (range is 100-850)Argument: desired elevation ang

Page 69

E.3 Operational CommandsTo execute the following commands, first put the antenna unit inidle mode by typing HALT and pressing “ENTER.” After thesystem

Page 70

Analog Signal Strength ReportFunction: reports signal strength from RF detector circuit inA/D counts (000-FFF Hex)Command: SIGLEVELArgument: noneRespo

Page 71 - Scan Commands

Report RF Tracking ParametersFunction: reports all RF tracking parameters for primary &secondary satellites*Command: @SATCONFIGResponse: F,x,fffff

Page 72 - E.5 RF Board Commands

ID Match/Decoded Network IDFunction: report ID match and decoded network IDCommand: @CHECKIDResponse: Y,0X####N,0X####Y, NoIDN,NoIDWhere: Y = yesN = n

Page 73

Report Satellite NamesFunction: report names for satellites A and BCommand: SATINSTALLResponse: SATINSTALL,<sat_a_name>,<sat_b_name>Report

Page 74 - E.6 Installation Commands

E.7 Debug CommandsReport Offset AnglesFunction: reports system offset anglesCommand: OFFSETSOFFSETS,XXXXX,YYYYResponse: Offsets= XXXXX.X XXXXX.XWhere:

Page 75

KVH Industries Limited Warranty TracVision C3Limited Warranty on HardwareKVH Industries, Inc. warrants the KVH product purchased against defects in ma

Page 76 - E.7 Debug Commands

KVH Industries, Inc. 50 Enterprise Center Middletown, RI 02842 U.S.A. Phone: +1 401 847-3327 Fax: +1 401 849-0045E-mail: [email protected] Intern

Page 77

ii3.1 Turning on the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13.2 Changing Channels and Switching Between Satellites

Page 78 - KVH Europe A/S

5.4.2 RF Detector/DVB Decoder . . . . . . . . . . . . . . . . . . . . . . . . .5-65.4.3 Antenna Gyro Assembly . . . . . . . . . . . . . . . . . . . .

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